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sporatic "can't login" errors

sporatic "can't login" errors

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Contributor DaveKoehler
Contributor
Posts: 8
Registered: ‎02-05-2015
Message 1 of 3
(1,135 Views)

On my Android phone and PC, I get a can't login message once or twice a day. The rest of the time, it checks mail with no problem. What could be causing this?

2 REPLIES 2
Employee Employee
Employee
Posts: 3,173
Registered: ‎04-10-2013
Message 2 of 3
(1,082 Views)

Dave,

 

Are you still having this issue? If so can you provide the URL link when you do see this error?

 

~STA

Contributor DaveKoehler
Contributor
Posts: 8
Registered: ‎02-05-2015
Message 3 of 3
(1,009 Views)

There is no link. A notification just pops up on my phone stating "Couldn't sign in" If I click it, I get prompted to enter my login info again. However, the information is correct as it logins in with no problem most of the time.

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