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Contributor Rosco52
Contributor
Posts: 1
Registered: ‎09-15-2013
Message 1 of 2
(431 Views)

I forgot the password to one of my subaccounts and also the answer to the secret question. When I ask for a PIN, it comes to my primary account and changes that password. How do I get into the sub account's email if I don't recall the password or the secret question?

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Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 4,437
Registered: ‎12-16-2012
Message 2 of 2
(389 Views)

I believe that in that case you must call verizon.

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