Accessibility Resource Center Skip to main content
Get it fast with In-store & curbside pickup or same day delivery.

verizon smtp no longer allowing custom domains

SOLVED
Reply
Contributor
Contributor
Posts: 1
Registered: ‎11-17-2016

Re: verizon smtp no longer allowing custom domains

Message 41 of 85
(1,487 Views)

Totally unacceptable.  And with no warning ahead of time.  Even the support person I spoke with (one of several yesterday) said he had no warning it was happening either.  I've wasted hours trying to fix/work around this to no avail.  I filed a complaint with the FCC.  

Copper Contributor
Copper Contributor
Posts: 8
Registered: ‎04-25-2014

Re: verizon smtp no longer allowing custom domains

Message 42 of 85
(1,484 Views)

I went to the private message site, following the directions the best I could, and the reply I found was just stated the obvious, namely that Verizon will not longer allow custom domain names in the FROM field.

 

Am I missing something?

Contributor
Contributor
Posts: 1
Registered: ‎11-17-2016

Re: verizon smtp no longer allowing custom domains

Message 43 of 85
(1,472 Views)

Same boat here. Been checking blacklists, refreshing DHCP IP, about ready to redo my SMTP configuration completely....and on my "relay" account I find a notice about this being turned off. Thanks Verizon! Time to start looking at what Comcast has for their package deal.

 

Filing FCC complaint now.

Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎09-05-2009

Re: verizon smtp no longer allowing custom domains

Message 44 of 85
(1,456 Views)

The best part about this is that the notification that they were going to do this didn't go to the forwarding address you set up for your account.  Somehow Verizon's marketing emails make it to the forwarding address, so you might assume that the forwarding is working, but when they have a service announcement it just sits in the verizon email account that you thought you didn't have to check.

 

Thank you to all who are filing complaints to the FCC. 

 

Contributor
Contributor
Posts: 2
Registered: ‎11-17-2016

Re: verizon smtp no longer allowing custom domains

Message 45 of 85
(1,451 Views)

Posting to this thread as well (posted to the Thunderbird thread before I saw this explosion).

 

VERY unhappy about this change. Yes, they "sent" an email (as noted, it did NOT forward, they seem to have simply inserted the email), but I don't check that email anyway.

Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-16-2016

Re: verizon smtp no longer allowing custom domains

Message 46 of 85
(1,423 Views)

filed complaint. w/ fcc.

thanks for the link.

 

Bronze Contributor I
Bronze Contributor I
Posts: 54
Registered: ‎06-29-2010

Re: verizon smtp no longer allowing custom domains

Message 47 of 85
(1,422 Views)

Furious with Verizon over this change.  I only saw the notice yesterday, as I never check my verizon.net account.  I know I'm not alone.  Their response that you must use that for SMTP is just a huge {word filter avoidance} to it's customers. 

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: verizon smtp no longer allowing custom domains

Message 48 of 85
(1,400 Views)

Hi softdev,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: verizon smtp no longer allowing custom domains

Message 49 of 85
(1,396 Views)

Hi PR,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

Moderator Moderator
Moderator
Posts: 10,426
Registered: ‎03-18-2013

Re: verizon smtp no longer allowing custom domains

Message 50 of 85
(1,393 Views)

Hi dragonspire,

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.

Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, you may subscribe to the case. At the top right of your support case there is a gear icon which provides a drop down menu with support case options. Click that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Covid19


Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.