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windows live mail problem after changing settings as required by Verizon

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Contributor
Contributor
Posts: 1
Registered: ‎04-28-2015

windows live mail problem after changing settings as required by Verizon

Message 1 of 4
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I changed the settings as required by verizon for my email account.  My windows live mail is loading all of my emails that were deleted since the beginning of time.  They have kept coming by the hundreds for a couple of hours with no sign of stopping.  This requires me to delete them over again which is really time consuming.  Any suggestions?

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Copper Contributor
Copper Contributor
Posts: 20
Registered: ‎04-28-2011

Re: windows live mail problem after changing settings as required by Verizon

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I am having similar problem. My windows live mail account on my computer started giving me password error messages. I realized today is the day Verizon is switching ports/servers so I followed instructions for changing those on Windows Mail. Suddenly thousands of duplicate emails amassed in my inbox. Oh by the way, I cannot send or receive my emails. I can, however, send and receive just find on Apple devices- they were never affected.

Called Verizon and got useless rep in Mexico...hours of wasted time today with no resolution.
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Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: windows live mail problem after changing settings as required by Verizon

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Hello Lidge

 

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.

To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".

Please keep all correspondence regarding your issue in the private support portal.

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Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 6,232
Registered: ‎04-29-2009

Re: windows live mail problem after changing settings as required by Verizon

Message 4 of 4
(1,040 Views)

Hello davethorn

 

Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.

Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.

Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions.

To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".

Please keep all correspondence regarding your issue in the private support portal.

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