Verizon Fios Community is a place where current consumers, Fios advocates, tech experts and potential new consumers can come to ask questions, gain insights, share best practices about our products and educate each other in a peer-to-peer environment. The goal of the community is to provide support and cultivate positive sentiment and conversation among all users.
Our Shared Purpose:
The Verizon Fios Community is a space where together we create valued, relevant content that fosters a premium customer experience and enhances the trust and regard that customers have for the products and services that we offer.
Verizon encourages you to visit the Verizon Fios Community often to read and participate in Residential Products and Services discussions such as:
Please be mindful of the Terms of Service and User Guidelines while participating so that everyone feels encouraged, valued and respected while enjoying this rewarding experience. This is peer-to-peer forum in which the answers come primarily from people like you.
The community is 10 years old, which means we have a wealth of information available to you. We urge you to search the boards before posting a new topic as you may just find the answers you are looking for. We also suggest you read through an entire thread before adding something new. Our members are knowledgeable, so you may find that your question has already been asked and answered by one of your peers in the community!
For assistance on getting started as well as other helpful tips, please visit our Help page here.
If you have account specific questions or comments, please visit our Contact Verizon Support Site here.
We hope you enjoy the Verizon Fios Community Forums and we look forward to your participation and contributions!