1 month after install speed tests show dramatic reduction in download speed

[#1]

Forgot to mention I am in the Harrisburg PA area.  Speed Test as of 6:00 am.

Last Result:
Download Speed: 2281 kbps (285.1 KB/sec transfer rate)
Upload Speed: 3175 kbps (396.9 KB/sec transfer rate)

This is consistent with the last 2 weeks of tests and is unacceptable for 20/5 service.

Fixes attempted thus far:  Router reset and reboot.  Router default settings reset.  Verizon optimizer ran multiple times.  Verizon connection wizard ran however each time it hangs on "connecting to router" and says a cable is unplugged.  Replaced communication cable, replaced network card.  Reset windows XP TCP thru netshell command.  Tech support took over thru remote access and checked all setting twice and found nothing.

Router is showing this windows XP Home network as a bridged connection and I am curious if that is right?  Coax cable into back of Actiontec router, ethernet cable to this XP CPU.  Not sure why this makes this CPU a bridged network.  Not able to change that setup.

[#2]

In order to keep this topic in one place, please continue this conversation: HERE. Thanks.

Message Edited by CharlotteS on 10-29-2008 03:32 PM