Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

1 month after install speed tests show dramatic reduction in download speed

Reply
surfer_00
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎10-05-2008

Re: 1 month after install speed tests show dramatic reduction in download speed

Message 11 of 12
(6,132 Views)

Forgot to mention I am in the Harrisburg PA area.  Speed Test as of 6:00 am.

 

Last Result:
Download Speed: 2281 kbps (285.1 KB/sec transfer rate)
Upload Speed: 3175 kbps (396.9 KB/sec transfer rate)

 

This is consistent with the last 2 weeks of tests and is unacceptable for 20/5 service.

 

Fixes attempted thus far:  Router reset and reboot.  Router default settings reset.  Verizon optimizer ran multiple times.  Verizon connection wizard ran however each time it hangs on "connecting to router" and says a cable is unplugged.  Replaced communication cable, replaced network card.  Reset windows XP TCP thru netshell command.  Tech support took over thru remote access and checked all setting twice and found nothing.

 

Router is showing this windows XP Home network as a bridged connection and I am curious if that is right?  Coax cable into back of Actiontec router, ethernet cable to this XP CPU.  Not sure why this makes this CPU a bridged network.  Not able to change that setup.
CharlotteS
Moderator Emeritus Moderator Emeritus
Moderator Emeritus
Posts: 129
Registered: ‎07-31-2008

Re: 1 month after install speed tests show dramatic reduction in download speed

Message 12 of 12
(6,037 Views)
In order to keep this topic in one place, please continue this conversation: HERE. Thanks.

Message Edited by CharlotteS on 10-29-2008 03:32 PM
How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title