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15/5 and not 20/5

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Acerone
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎08-06-2008

15/5 and not 20/5

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I thought FIOS internet comes with 20/5 and not 15/5 like I'm getting now... Is their anything I should do to get what is advertised in my area?

 

Someone I know in my area told me he's getting 30/5...

4 REPLIES 4
Telcoguru
Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: 15/5 and not 20/5

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Are you wired or wireless? What are your computer specs?
Acerone
Copper Contributor
Copper Contributor
Posts: 5
Registered: ‎08-06-2008

Re: 15/5 and not 20/5

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Wireless and I have a Mac and using Safari...
CopyRon
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Contributor
Posts: 4
Registered: ‎09-27-2008

Re: 15/5 and not 20/5

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See my post here

 

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_Internet&message.id=344

Message Edited by CopyRon on 10-19-2008 11:13 AM
CopyRon
Contributor
Contributor
Posts: 4
Registered: ‎09-27-2008

Re: 15/5 and not 20/5

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I have since found out that I only have to turn off the router with it's switch, don't have to do a reset, to get my speeds back to 20/5 for the next 24 hours or so.

I don't feel as though I should have to this.

When I had comcast, my actual speeds always exceeded their advertised speeds.

 

How many folks out there aren't getting what they pay for?

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