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3 times Installation fee

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9years
Contributor
Contributor
Posts: 1
Registered: ‎06-25-2019

3 times Installation fee

Message 1 of 3
(826 Views)

Since 2011 I had pay 3 times Installation fee. Every time I move to a new place I have to pay for that fee, although I always use my own router and I do know how to setup the router by myself. I have Bachelor’s degree in  information system/management from Taiwan and Computer science bachelor’s degree in America, UMBC. This time I really don’t feel like to pay that installation fee again just for making this place “Verizon FiOS ready” so that next person can have “Verizon FiOS ready” apartment. 

 

I would like to cancel my order, please. 

2 REPLIES 2
jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: 3 times Installation fee

Message 2 of 3
(825 Views)

You have to call 1-800-VERIZON doubtful a customer helping customer forum will cancel your order.

LawrenceC
Moderator Moderator
Moderator
Posts: 12,055
Registered: ‎03-18-2013

Re: 3 times Installation fee

Message 3 of 3
(791 Views)

Hi 9years,

 

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon.

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