Anyone in NoVA/DMV area having issues to fios gigabit service? (disconnections)

evlx · ‎11-22-2009

I've been disconnecting for the last few hours every few minutes. I've contacted verizon support and they are sending a tech out to me in a few days. However, the rep i've spoked with said he was getting some error code "ONT State Out Of Service (OOS-AU) ONT: ALCLA0B44831".. any idea what this means? and what caused it?

CRobGauth · ‎11-04-2008

Means either a fiber or ONT issue at your house.

Hence the reason tech has to come out to investigate.

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jonjones · ‎10-18-2016

@evlx wrote:
I've been disconnecting for the last few hours every few minutes. I've contacted verizon support and they are sending a tech out to me in a few days. However, the rep i've spoked with said he was getting some error code "ONT State Out Of Service (OOS-AU) ONT: ALCLA0B44831".. any idea what this means? and what caused it?

It’s saying your Alcatel ont is kaput. Reason could be a faulty line, a faulty battery, a electrical spike, even a loose anything. Just let the tech fix it.

gg786 · ‎09-04-2015

Always one orr the other since they introduced 2 bandwidths.

Anyone in NoVA/DMV area having issues to fios gigabit service? (disconnections)

Anyone in NoVA/DMV area having issues to fios gigabit service? (disconnections)

Re: Anyone in NoVA/DMV area having issues to fios gigabit service? (disconnections)

Re: Anyone in NoVA/DMV area having issues to fios gigabit service? (disconnections)

Re: Anyone in NoVA/DMV area having issues to fios gigabit service? (disconnections)

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