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Cannot Access Anything on My Fios App

Posts: 1
Registered: ‎08-08-2020

Cannot Access Anything on My Fios App

Message 1 of 2

I can log in on iphone and on windows computer, but have no access to anything, says account has been disconnected. I think it has to do with trying to log In too many times with wrong password. Im just going around in circles i will have to call. The fios tv app will not even let me log on at all too. Have no idea how to reset it etc, dont think its possible

Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 8,008
Registered: ‎11-04-2008

Re: Cannot Access Anything on My Fios App

Message 2 of 2

First thing to try is to delete and reinstall.

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