Changed to WPA2 - PC times out on auth - how do I fix this?
sgoodall
Enthusiast - Level 1

I upgraded the security setting on my router yesterday to WPA2 and reconnected four computers/devices to the network using the new settings.

The fifth machine keeps getting as far as Authenticating with the network and then times out.

This machine is  a Dell PC and the wireless network is managed by the Dell Wireless WLAN Card Utility. The diagnostic log shows every one to three minutes that it is

Connecting to my network

Using "WPA-PSK" authentication mode

Driver status - "Key exchange"

Supplicant status - "Authenticating"

Authentication time-out.

Any idea why this might be occurring, and what I can do to get the connection to stay active/connected and successfully authenticate?

Thanks,

Sharon

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Re: Changed to WPA2 - PC times out on auth - how do I fix this?
UnnDunn
Contributor - Level 3

Try disabling the Dell wireless manager and using the built-in WiFi manager in Windows.

Re: Changed to WPA2 - PC times out on auth - how do I fix this?
sgoodall
Enthusiast - Level 1

Looks like switching to having Windows manage the wireless networks (instead of the Dell utility) fixed this.

Re: Changed to WPA2 - PC times out on auth - how do I fix this?
jumpin68ny
Master - Level 2

Are you certain the PC is using WPA2?  Have you tried to update the wireless drivers maybe its a known issue and is fixed in a later driver.  Are you certain you are using the correct key?