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Connected devices not loading in myfiosgateway

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rmur23
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎09-02-2015

Connected devices not loading in myfiosgateway

Message 1 of 4
(3,125 Views)

I can log into myfiosgateway.com on my quantum router using admin and password, and it shows the router as connected and my IPv4 address.  But there are no devices listed under 'my network' or any other tab.  I can view the devices in the Fios app but router capability is limited there.   Has anyone else had similar trouble with the myfiosgateway site?

 

Thanks

3 REPLIES 3
SADresser
Copper Contributor
Copper Contributor
Posts: 7
Registered: ‎11-17-2018

Re: Connected devices not loading in myfiosgateway

Message 2 of 4
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Any chance you are trying to login on a device connected to the 2.4 ghz wifi?   If so, try connecting on your 5ghz wifi and then try to log in.   I'm seeing this symptom related to this problem I'm having right now:

 

https://forums.verizon.com/t5/Fios-Internet/G1100-2-4-wifi-slow-or-impossible-to-connect/td-p/877774

 

 

 

 

rmur23
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎09-02-2015

Re: Connected devices not loading in myfiosgateway

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(3,038 Views)

I tried logging in connected to both the 2.4 and the 5. No luck either way.

rmur23
Copper Contributor
Copper Contributor
Posts: 16
Registered: ‎09-02-2015

Re: Connected devices not loading in myfiosgateway

Message 4 of 4
(2,364 Views)

Im still having this problem and of course tech “support” is of no help. I can bully thru the security errors to get to myfiosgateway or 192.168.1.1 but no devices load so i cant do any advanced router fixes. Honestly just going to buy another router at this point.

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