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Credit balance $21.82 pending for a month
monterey01
Newbie
‎01-10-2015 12:45 PM

Verizon Account Number - 

{edited for privacy}

I cancelled my  verizon FIOS account in early October and returned my equipment. I have a credit balance of $21.82 on my december statement and would like to get that refunded to my credit card account on file. Can you please get this done asap?

Monterey01

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Re: Credit balance $21.82 pending for a month
LawrenceC
Moderator Emeritus
‎01-10-2015 01:28 PM

Hi monterey01,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.  For billing questions please contact Verizon during normal business hours.

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