Devices don't show on device list

[pazzah]

I have logged in to myfiosgateway.com and want to see the list of devices and their IPs. I know there are more than 130 devices connected to the IoT network. But none are showing (for any of the networks). What is going on and how do I fix it?

[Cang_Household · Accepted solution]

Can you ping the devices using the Diagnostic tool on G3100?