After returning routers for 2 months, I still get charged for the router. Also I got the cheaper router ($7/month) and was charged with Quantum ($10/month) from the beginning.
I'm busy when at work, it would be much easier if I just email an agent with my case and resolved without waiting on phone.
I checked everywhere on site but couldn't find a solution. Chat is closed today. Chat with a computer does not yield anything. How can reach a real person.
Can someone from Verizon help?
Thanks,
Unfortunately, there is no email for support. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
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