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FIOS router hangs, quits serving DHCP

Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎09-09-2009

FIOS router hangs, quits serving DHCP

Message 1 of 2



Firmware Version:20.20.8
Model Name:MI424WR-GEN2
Hardware Version:E


Recently, the router will randomly hang and stop serving new DHCP addresses.  Accessing the admin pages is extremely slow.  Only a reboot (or, sometimes, 2-3) will fix the issue.  This is happening 4-5 times per week.


We aren't gamers and while there are upwards of 10+ devices that connect to the router, all the use is typical internet use.


Anyone know what the issue could be?  Or is it time to beg Verizon for a new router?

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: FIOS router hangs, quits serving DHCP

Message 2 of 2

Have you tried doing a hard reset. You need to hold in the little button on the back for about 10-15 seconds. You need something small that will fit in the hole to reset it. Otherwise it might be time for a new router.

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