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FiOS Routing Path Leads to Poor Connection

Posts: 1
Registered: ‎07-15-2015

FiOS Routing Path Leads to Poor Connection

Message 1 of 4

(This'll probably need help from someone more specialized in the network side of things)


Internet performance is great, other than when playing a specific online game. FFXIV: A Realm Reborn. I've looked into this and have seen that a lot of FiOS users have the same issue with this same game. Its commonly blamed on the routing path the network has to take to get to the servers for that game. 

I only switched to Verizon a couple weeks ago, and previously had Comcast. This issue didn't exist with Comcast, so I doubt its a problem with the game's servers. Its commonly blamed on a poor routing path that Verizon provides to their servers.


Here's a trace route to their servers.



Tracing route to over a maximum of 30 hops

1 <1 ms <1 ms <1 ms FIOS_Quantum_Gateway.fios-router.home []
2 3 ms 1 ms 1 ms []
3 4 ms 7 ms 7 ms []
4 * * * Request timed out.
5 * * * Request timed out.
6 8 ms 8 ms 8 ms 0.ae2.BR1.IAD8.ALTER.NET []
7 8 ms 8 ms 8 ms []
8 9 ms 10 ms 8 ms []
9 16 ms 16 ms 15 ms []
10 20 ms 19 ms 19 ms []
11 24 ms 24 ms 24 ms []
12 35 ms 36 ms 36 ms
13 47 ms 50 ms 49 ms
14 48 ms 48 ms 48 ms
15 48 ms 49 ms 49 ms


Nickel Contributor
Nickel Contributor
Posts: 37
Registered: ‎01-05-2015

Re: FiOS Routing Path Leads to Poor Connection

Message 2 of 4

I agree Verizon has very poor peering however your trace shows the handoff to Cogent from (VZ) is fine.  The latency occurs later on.  I am tracing from my house and also see issues however it is not with Verizon.

Copper Contributor
Copper Contributor
Posts: 14
Registered: ‎06-09-2015

Re: FiOS Routing Path Leads to Poor Connection

Message 3 of 4

I don't understand how this is not an issue with Verizon when other providers aren't having this issue?


They're not taking this congested route to the servers and only Verizon is?


Why can't they reroute us anyway?  Because they 'said' they can't?  That's **bleep** and you know it, Verizon is FULLY CAPABLE of rerouting.

Gold Contributor VII Gold Contributor VII
Gold Contributor VII
Posts: 1,796
Registered: ‎08-06-2008

Re: FiOS Routing Path Leads to Poor Connection

Message 4 of 4

There is nothing wrong with the trace you posted. It is in an acceptable range.

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