FIOS showing to be extremely slow
FloridaJo1
Newbie

I'm using CNET bandwidth meter online test, and it is showing a connection speed of 3311Kbps.

My FIOS account is 10Mbs/3Mbs.  Does this sound like I'm not getting all I should be getting with FIOS?

Thanks

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Re: FIOS showing to be extremely slow
smith6612
Community Leader
Community Leader

Try it against a few other test sites:

http://testmy.net/

http://www.speedtest.net/

http://www.speakeasy.net/speedtest/

http://www.dslreports.com/speedtest/  (USE THE JAVA TEST. The Flash one is horrible for Fiber).

http://speedtest.verizon.com/

See what sort of results you get. If it's only the CNet test that is giving bad results, then we can chalk it up to a bad server on their end. If their download.com site is worth saying much, I used to routinely get poor speeds from their servers. No idea if they fixed that or not.

Re: FIOS showing to be extremely slow
teams9r
Enthusiast - Level 1

Ive ran several of these speed tests and my speed is less than 1mbps when i have the 50mbps plan... this just started yesterday and ive tried a lot of things with no luck. Any suggestions?

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Re: FIOS showing to be extremely slow
threewolves
Enthusiast - Level 2

I'm in Pittsburgh, and yeah my Fios Internet is between 1 to 2mb for Download, and I have the 75 plan. Started maybe late Friday early Saturday.

Spent an hour online with Helpdesk, they tried a lot of stuff, nothing worked, then they said they were going to talk to their network specialists and well then disconnected me 10 min later without saying anything or calling.

Will see how things are tomorrow and try again. Have turned everything off, unplugged everything from units and wall. They have restarted from their end also, still at 1 to 2. Is annoying. Luckily, Guild Wars 2 can actually do ok with it that slow which surprised me. So at least could still play.

Re: FIOS showing to be extremely slow
teams9r
Enthusiast - Level 1

yeah it is very annoying. trying to play any game i have just frustrates me haha. hopefully they have it fixed soon! I am in Pittsburgh as well.

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Re: FIOS showing to be extremely slow
threewolves
Enthusiast - Level 2

Yeah still slow this morning. Live chat is down, so will try later. Would be happy if they just said they know there is a problem, so I know for sure its not my system.

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Re: FIOS showing to be extremely slow
teams9r
Enthusiast - Level 1

Same here. It is not my system, as it is happening on all of my pcs when i game. I would like to be informed if there is a problem as well!

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