Frustration...Fios WiFi Speed
StevenY
Newbie

I am very very unplease and frustrated with the fios wifi speed i've been getting in my home. I have a 15/5 plan, but literally i have not gotten the speed that it was promised ever since I signed up for more than a year ago. The speed can barely go up to 3/2 most of the time even though I was sitting 5 feet away from the router (Actiontec...I believed). 

Any advise to improve this would be helpful...or I am at the end of the road in engaging with verizon fios service.

Thanks,

Steven

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Re: Frustration...Fios WiFi Speed
SinCara
Specialist - Level 2

@StevenY wrote:

I am very very unplease and frustrated with the fios wifi speed i've been getting in my home. I have a 15/5 plan, but literally i have not gotten the speed that it was promised ever since I signed up for more than a year ago. The speed can barely go up to 3/2 most of the time even though I was sitting 5 feet away from the router (Actiontec...I believed). 

Any advise to improve this would be helpful...or I am at the end of the road in engaging with verizon fios service.

Thanks,

Steven


Are you getting the speeds on wired? If so then you are getting what you are paying for. Wireless speeds will vary due to a lot of reasons. Refer to this thread or many of the others posted within the forums.

http://forums.verizon.com/t5/FiOS-Internet/How-fast-slow-is-FIOS-wifi-speed-supposed-to-be/td-p/7111...

Re: Frustration...Fios WiFi Speed
Telcoguru
Master - Level 1

There are a few things you can try. The first thing is you can change the router from compatibility mode to performance mode as long as all your devices are n capable. Next go to your  wireless card manufacturers website and download the most up to date driver. Lastly run the fios speed optimizer on your computer. When you are finished reboot the computer and run the verizon speed test to check your speeds. Make sure that you are not using WEP encryption. Use WPA2 encryption instead.

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