Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu

G1100 stopped accepting 2.4ghz connections

Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎09-09-2009

G1100 stopped accepting 2.4ghz connections

Message 1 of 2

Randomly today my security cameras stopped working.  I noticed that the G1100 was no longer accepting 2.4 ghz connections




-Current firmware

-5ghz is enabled with a separate SSID and is working fine.

-I've tried various iterations of channel, including automatic (which it was set to before this started)

-I've restarted the router several times.  On restart, the 2.4 accepts connections, but then disconnects them a couple minutes later and devices can no longer connect, despite it showing with strong signal.

-2.4 shows as enabled in the admin tool.

-No new devices have been added to the network  in months.

-There is no google Chromecast or Home device on the network.

-There is nothing noteworthy in the logs that I can see


Anyone have any ideas how to fix it?

Gold Contributor I Gold Contributor I
Gold Contributor I
Posts: 221
Registered: ‎01-01-2018

Re: G1100 stopped accepting 2.4ghz connections

Message 2 of 2

When you go to connect to a wifi network and you get the list, how many network show up as available for you?

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title