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Gigabit internet slow on a main device

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JackTheKnife
Nickel Contributor
Nickel Contributor
Posts: 33
Registered: ‎06-23-2009

Gigabit internet slow on a main device

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I have switched to the gigabit internet but so far what I'm getting on https://www.verizon.com/speedtest/ is 940/940 for the router tab and 690/140 for the main device (PC) connected directly to the router.

 

Any clue what is going on?

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jonjones
Platinum Contributor III
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Posts: 5,320
Registered: ‎10-18-2016

Re: Gigabit internet slow on a main device

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@JackTheKnifewrote:

I have switched to the gigabit internet but so far what I'm getting on https://www.verizon.com/speedtest/ is 940/940 for the router tab and 690/140 for the main device (PC) connected directly to the router.

 

Any clue what is going on?


You are getting the correct speed. Verizon Fios states “ up to 940/880” 

device speeds are not guaranteed only from the main router to the Verizon server.

no device will get 1024/1024 none. 

 

jonjones
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Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: Gigabit internet slow on a main device

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Router speedRouter speed

 

iPad on WiFi speediPad on WiFi speed

You can see from my results above well within spec. In fact I am mostly on WiFi and not direct connected. But even with 4K HDTV’s and Apple 4K TV’s and Roku and Wii machines etc. on direct connect the speeds are fantastic. 

JackTheKnife
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Posts: 33
Registered: ‎06-23-2009

Re: Gigabit internet slow on a main device

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I know I'm not going to get full spectrum of the badwith on a device but at least I should to get around 800s for both. Now I'm getting even less on DL: around 500s 😞

JackTheKnife
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Nickel Contributor
Posts: 33
Registered: ‎06-23-2009

Re: Gigabit internet slow on a main device

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The screenshots are not working

 

I saw others screenshots and they are getting much more than I do (around 800s and 900s) for UL and DL.

 

Also I'm running on Intel PRO NIC  series which can test back to router and IMO router's LANs are the weak point.

jonjones
Platinum Contributor III
Platinum Contributor III
Posts: 5,320
Registered: ‎10-18-2016

Re: Gigabit internet slow on a main device

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@JackTheKnifewrote:

I know I'm not going to get full spectrum of the badwith on a device but at least I should to get around 800s for both. Now I'm getting even less on DL: around 500s 😞


On direct router to Verizon’s server you should get around 940/880 +/- it’s never the same.

 

on device speed directly connected to the router it should be close to advertised speeds. But as in my screen shot you are seeing a WiFi connecting with an iPad mini 4 my iPhone X gets slightly better. But Verizon does not care about device speeds over WiFi. But if like you said you are direct ethernet to the router and you have the latest and greatest computer than the device speeds should be higher. Try different devices and see if any get better results.

verizon only goes by the advertised up speed of 940/880 router to Verizon’s test server. Not devices.

 

JackTheKnife
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Posts: 33
Registered: ‎06-23-2009

Re: Gigabit internet slow on a main device

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So I have got router replacement today. Previous version had hardware version 1.03 and a new one has 1.04

 

On a new one I have got much more out of the box 

Your device speed: 602/931 Mbps

 

so definietly it was a router issue. 

 

At that point I may check Nighthawk router to see if I can get better values.

jonjones
Platinum Contributor III
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Posts: 5,320
Registered: ‎10-18-2016

Re: Gigabit internet slow on a main device

Message 8 of 11
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@JackTheKnifewrote:

So I have got router replacement today. Previous version had hardware version 1.03 and a new one has 1.04

 

On a new one I have got much more out of the box 

Your device speed: 602/931 Mbps

 

so definietly it was a router issue. 

 

At that point I may check Nighthawk router to see if I can get better values.


As I told you bad router. Also make sure QOS is off on the Nighthawk and on the Quantum turn of WMM under wireless settings. Speed will increase.

 

JackTheKnife
Nickel Contributor
Nickel Contributor
Posts: 33
Registered: ‎06-23-2009

Re: Gigabit internet slow on a main device

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Is there QoS on Quantum router for wired connections?

jonjones
Platinum Contributor III
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Posts: 5,320
Registered: ‎10-18-2016

Re: Gigabit internet slow on a main device

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On Quantum routers it’s called WMM in wireless only settings.

a hard wired device(s) usually use what is necessary system speaking. I have not know QOS to be needed today with the better technology on routers.

 

 

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