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Help needed asap, fast!

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Glica
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎07-06-2009

Help needed asap, fast!

Message 1 of 4
(4,551 Views)

Today, I upgraded from a Verizon FiOS Double Freedom Package to a 25/15 FiOS Package, and I would like to reverse the order because my cousin placed the order by accident without asking parents, etc. Is this possible? Unless, the 25/15 FiOS Package includes telephone..?

 

Please help me!!

3 REPLIES 3
spacedebris
Gold Contributor V
Gold Contributor V
Posts: 1,692
Registered: ‎05-17-2009

Re: Help needed asap, fast!

Message 2 of 4
(4,521 Views)
Likely the phone will be unaffected. Depending on how the order was placed it will likely not affect your phone at all. Double play just means phone and internet. increasing the speed on the internet generally does not affect the phone.



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Glica
Nickel Contributor
Nickel Contributor
Posts: 27
Registered: ‎07-06-2009

Re: Help needed asap, fast!

Message 3 of 4
(4,509 Views)
I originally had Double Freedom 20/5, now I don't have Double Freedom, and I only have 25/15 without phone service I think, can you give me a link where I can change plans?
CharlesH
Employee Emeritus Employee Emeritus
Employee Emeritus
Posts: 895
Registered: ‎12-01-2008

Re: Help needed asap, fast!

Message 4 of 4
(4,496 Views)
You would have to speak with a service rep about this.  This is something you will not be able to do online.
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