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WHAT IS THE EASIEST WAY TO CHANGE YOUR PASSWORD ON VERIZON.NET. I HAVE FIOS.
I AM SO FRUSTRATED THEY STATE A SECRET QUESTION NULL AND I HAVE NO IDEA WHAT THAT MEANS.
I WANT TO ONLY CHANGE MY PASSWORD.
ANY HELP IS APPRECIATED.
THANK YOU.
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while logged into your account there is a red verizon bar at the top.
hover over account, hover account profile, and select residential.'
change password is on that screen.
‎08-15-2012 05:26 PM - edited ‎08-15-2012 05:26 PM
@Tiara wrote:WHAT IS THE EASIEST WAY TO CHANGE YOUR PASSWORD ON VERIZON.NET. I HAVE FIOS.
I AM SO FRUSTRATED THEY STATE A SECRET QUESTION NULL AND I HAVE NO IDEA WHAT THAT MEANS.
I WANT TO ONLY CHANGE MY PASSWORD.
ANY HELP IS APPRECIATED.
THANK YOU.
Sounds like you don't have a secret question set up. Do you just want to change your password or have you forgotten your password?
If you just want to change it then you should be able to do that easily by logging in with your current password.
If you've forgotten your password, you'll probably need to contact Verizon Tech Support and have them reset it for you. There are options on their Contact Us page.
while logged into your account there is a red verizon bar at the top.
hover over account, hover account profile, and select residential.'
change password is on that screen.
‎11-01-2014 05:57 AM - edited ‎11-01-2014 05:59 AM
IF you are logged on here first find your profile page (Welcome yourname) on top of the page. IF you can't see manage account settings, Hit the hide button (something is screwed up there) for manage account. Manage account, one of the options that shows up is change password.