HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
tiara320
Contributor - Level 2

WHAT IS THE EASIEST WAY TO CHANGE YOUR PASSWORD ON VERIZON.NET.  I HAVE FIOS.

I AM SO FRUSTRATED THEY STATE A SECRET QUESTION NULL AND I HAVE NO IDEA WHAT THAT MEANS.

I WANT TO ONLY CHANGE MY PASSWORD.

ANY HELP IS APPRECIATED.

THANK YOU.

1 Solution

Correct answers
Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
Hubrisnxs
Legend

while logged into your account there is a red verizon bar at the top.

hover over account, hover account profile, and select residential.'

change password is on that screen.

View solution in original post

Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
somegirl
Champion - Level 3

@Tiara wrote:

WHAT IS THE EASIEST WAY TO CHANGE YOUR PASSWORD ON VERIZON.NET.  I HAVE FIOS.

I AM SO FRUSTRATED THEY STATE A SECRET QUESTION NULL AND I HAVE NO IDEA WHAT THAT MEANS.

I WANT TO ONLY CHANGE MY PASSWORD.

ANY HELP IS APPRECIATED.

THANK YOU.


Sounds like you don't have a secret question set up. Do you just want to change your password or have you forgotten your password?

If you just want to change it then you should be able to do that easily by logging in with your current password.

If you've forgotten your password, you'll probably need to contact Verizon Tech Support and have them reset it for you. There are options on their Contact Us page.

Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
tiara320
Contributor - Level 2

I just want to change my password I did not forget it. 

Can you explain how I can do this in a simple term or give me a link?

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Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
Hubrisnxs
Legend

while logged into your account there is a red verizon bar at the top.

hover over account, hover account profile, and select residential.'

change password is on that screen.

Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
tiara320
Contributor - Level 2

Thank You!  It Worked. 

Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
Berner
Enthusiast - Level 1

You took me to hte right page to do this. you made it easy to find my profile and change my password. Thank You.

Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
Rumplestiltskin

Can you change it twice in less than 24 hours?

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Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
autumn671
Newbie

I would like to change my password and I did not forget it.  Just would like a new password.

Thank you.

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Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
tns2
Community Leader
Community Leader

IF you are logged on here first find your profile page (Welcome yourname) on top of the page.  IF you can't see manage account settings, Hit the hide button (something is screwed up there) for manage account.  Manage account, one of the options that shows up is change password.

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Re: HOW CAN I CHANGE MY PASSWORD ON VERIZON.NET
Denise19521
Newbie

i need a new password

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