Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, waived smartphone activation fee when you buy online. Limited time offer.
end of navigation menu

How to undo FiOS Installation service appointment and disconnect service

Reply
LunaCohan
Contributor
Contributor
Posts: 1
Registered: ‎12-22-2016

How to undo FiOS Installation service appointment and disconnect service

Message 1 of 2
(9,350 Views)

I recently scheduled FiOS internet to be installed at my apartment but then decided to cancel it (prior to Verizon sending me any equipment). I have called Verizon to disconnect/cancel the service, but it still looks like the installation is scheduled. If I had called to disconnect/cancel the service, I'm assuming the installation will also be canceled? Do I need to call to also cancel the actual installation?

 

Thank you for your help!

1 REPLY 1
LawrenceC
Moderator Moderator
Moderator
Posts: 11,884
Registered: ‎03-18-2013

Re: How to undo FiOS Installation service appointment and disconnect service

Message 2 of 2
(9,237 Views)

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

How-To Videos
 
The following videos were produced by users like you!
   
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Covid19

Browse Categories
Categories:
Posts

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title