Re: If you have no electricity for more than 8 hrs you have no phone with Fios
Wisser
Newbie

Justin,

I guess we will have to agree to disagree, because I never lost my telephone service with the copper line.  

As far as the flood situation and the freeze and the refridgerator.  I can always replace food or move it to another house.  If I need the EMS and can't call that is a whole nother ball game.  I know the cell phone is prone to have no signal, but when the house phone was unavailable, I was truly unnerved.

You may not care about the people who can't afford to keep their electric on, but they aren't always deadbeats.  All I'm saying is that they may be still able to pay for their phone service, but I won't matter because the phone now needs electricity to work.  You call that progress?? 

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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
Justin46
Legend

@Wisser wrote:

Justin,

I guess we will have to agree to disagree, because I never lost my telephone service with the copper line.  

You call that progress?? 


Agree to disagree - fair enough.

Progress? I call it the real world of the 21st Century, something we all better get used to. I bet in 5 to 10 years there won't be any phones wired to your house via copper (or at least with a connection that the "phone company" uses to supply electricity for your phone).

Anyway, Happy New year!

__________________________________
Justin
Verizon FiOS TV, Internet, and phone
IMG 1.6.0, Build 06.89
Keller, TX

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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
cjacobs001
Contributor - Level 3

just a little further clarification:   Fiber Optics (FiOS) [fios] is different technology from copper telecommunications technology.  Yes, when your home electricity went out when using copper for phones it usually did not affect your phone service if you plugged in "one of the old phones with a cord" because the copper brought with it (required) electricity.   The copper line was charged somewhere other than at your house.   As stated above, Fiber Optics does not require electricity to transport the signal to your house.  Once at your house, though, electricity is still required to push the phone signal through your copper lines inside your home.    

This IS improvement.  Eventually things will improve to bring the fiber INSIDE our homes. 

Re: If you have no electricity for more than 8 hrs you have no phone with Fios
mattheww50
Contributor - Level 2

Call me a cynic if you want, but I don't believe any regulatory decision made by or cleared by  representatives of the Bush Administration had anything to do with anything other than the bottom line of the Business that was asking for the change. So to suggest that the FCC's decision had anything at all to do with the need of Verizon's customers is simply a bold faced lie. Like most other regulatory decisions made during this period, it was all about Verizon's bottom line, and nothing at all about the need for uninterrupted public utility service.

I am a FiOS customer, and unfortunately, so is my brother in Nashua NH (within the city limits, not out in the middle of nowhere). No electricity for 5+ days after the recent ice storm.. His non-FiOS neighbors had phone service during that period, he didn't.

However unlike most FiOS customers, my telephone service is still copper, and likely to remain that way.

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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
Wisser
Newbie

mattheww50 is absolutely correct!! 

Plus, You can't go back to copper once they throw the fiber line.  None of my other family members are going to get fiber willingly.  Dollars were definitely the bottom line to this decision. 

I wouldn't be surprised when the electric companies take advantage of the fact that not only will you not have HEAT in the winter, but now no TELEPHONE service without electricity.  When the price goes up because we are now dependent, don't be surprised.

Christmas was Great! 

Hope Everyone Has a Wonderful New Year. 

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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
prisaz
Legend

Verizon Employee

How do I get VZ to give me one of those 8 hr battery backup power supplies. I have an origional 610 ONT and only have 2 hours. I have since plugged the entire ONT supply into a small UPS which also gives me IP access until it quits, and then I only have perhaps 2 hrs on the Verizon battery. Was the first install in my area but since 2005 my 610 ONT has been perfect so I hate to make any changes.

I have considered replacement of the Verizon 48 vdc supply to the ONT with an APC 48vdc UPS. Any sugestions?

Message Edited by prisaz on 12-30-2008 08:40 AM
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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
CharlesH
Specialist - Level 1

If you are only getting 2 hours, the battery may be bad. I would suggest swapping it out with another one from Radioshack and then checking to see if there is improvement.

What i am planning on doing is getting a nice sized UPS and just plug in the power adapter from the BBU to the UPS. Now, just in case the house loses power for a minute or a few hours i can be more then ready...and never lose my internet or TV service,and oh yeh, phone! =]

My personal comment about this whole matter, you should know what you have and what it can do (or not do). I know about the "issue" of you loosing service when you don't have power and I'm ok with it.  I have a cellphone and I even did my research with that and verified that it works where I live. As far as cellular providers, you get what you pay for =(. If you knew something about the technology you are more understanding about why this happens.

When telephones were the new thing, people had to hook up big battery's to their phones and wind up their phone. Then the phone company took it upon theirselves to power the phone lines to the customers.  Which is how it is now naturally. Things change but you need to do what is best for yourself and your living situation. FiOS Voice may not be for you if you are always losing power and need to talk to people...that's why Verizon Wireless was made =] That's my rant and some history too!

Message Edited by CharlesH on 12-30-2008 06:08 PM
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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
Wisser
Newbie

W-E-L-L Charles H, Employee.  (You get what you pay for) LOL

I hate to tell you this, but I have Verizon Wireless too and it doesn't work much of the timel where I live. 

No signal eh? Smiley Sad

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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
cjacobs001
Contributor - Level 3

uhhmmm     CHARLES H, EMPLOYEE, can we get your supervisor's name and contact info so we can let him\her know that you are giving out false information about FiOS Capabilities?  The bbu is ONLY for emergency PHONE service;  no matter how big a bbu you get, if electricity goes out you have NO video or data.   

 f.y.i. fiber optics (FiOS) (a medium of transportation of content [content = voice, video, and\or data {internet} ] ) has been around and in use for many, many years.   It was in 2004 that Verizon was the first telco to start bringing it all the way to customer homes.     I would have to research whether or not any regulatory decision by any Bush administration had anything to do with bringing fiber to the premises, but I wouldn't think so.

The benefits of fiber optics over copper for the transmission of voice, video and or data are easily understood.   overall greater content, clearer signal, faster speeds (ALL of which the greater community demands), but also lower total cost of ownership and maintenance, which equals lower cost to consumers (remembering that greater content may equate to higher premiums, but without the fiber optics, not only would those higher premiums be greater still, but also that greater content probably would not even be possible). 

The cost factors in maintaining copper for voice are increasingly prohibitive for all telcos. The bottom line is the dollar saved; the dollar earned for all the stock holders of the publicly held telecos (do you or your family members own stock in one?) That is what business if for, to make profit for it's sharehlders.  

The 'service' of bringing voice capabilities to your house, or even video and data, could never have been a guaranteed service because it is dependent on too many separate factors.  Electricity (whether at the telco end or at your end) is only one of them. This will remain true for years and years, no matter who your provider is.

( -:

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Re: If you have no electricity for more than 8 hrs you have no phone with Fios
mattheww50
Contributor - Level 2

While it is true that the BBU is only good for about 8 hours, the power supply for the BBU is ALSO the power supply for the entire ONT, so if you plug the power supply into a UPS, then the entire ONT  (which is TV, Internet and Telephone)is good as long as the UPS is good, and telephone service will then run off the BBU once the UPS fails.  Until the UPS fails, everything on the ONT should work.

So the answer from Charles H is technically correct, he just didn't explain it very well.

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