I was at our new condo specifically to set-up the internet and on-line security. After waiting all morning I finally called Verizon and was informed that there was an engineering problem and the installer would not be coming out. I don't live in the area and was there specifically for that purpose. So I scheduled another trip to get it done. What a horrible way to start a business relationship! AND when I called today they offered me a whole $25. discount!??? How about paying for my time? Or reimburse the acitiviation fee.... I had an appointment, all the equipment ready and they didn't call to cancel or reschedule. I was extremely upset and am looking for another internet provider.
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