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Internet & phone down for over two days now
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Had phone and internet via generator power for 48 hours during storm, power back on but not fios. Have a green light on the box but nothing else. Power cycling doesn't work. Customer service is useless. Any advice on reseting the service?
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Re: Internet & phone down for over two days now
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Please provide more SPECIFIC information so someone can help you.
DO NOT INCLUDE PRIVATE ACCOUNT INFORMATION
Location ?
County
State
Or....
On the Right Hand side of this Verizon Community Page scroll down to Announcements
Click on Contact Us
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Re: Internet & phone down for over two days now
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If there are still pwoer outages in your area, then that may be the reason.
By box, I assume you are talking about ONT.
Callo back and ask for technical support.
Or contact them via twitter @verizonsupport.