Hi, a few days ago, my internet/tv/phone went out. I placed a service call and my router and a part of the ONT were replaced.
Since then, it seems that between 8pm-10pm EST my internet disconnects. I've done the router reboot most times, but regardless, within about 30 mins, it reconnects. This hasn't happened before, so I'm at a loss.
Is this a problem with the router? or could it be something else. It's irritating and I don't want to wait for it to go completely dead.
GaryW,
Since we haven't heard back from you as requested in your private support case, it appears assistance is no longer required. Please make a new post anytime you need assistance.
- Joseph_VZ
Start a new topic or ask questions in the open forum.
