From the status shown, you have Ethernet Coax (Moca) where the STBs are communicating to the router, but you have no internet connectivity for the STBs or the Computer. BAD ONT, Bad Power to the ONT which you never reported back on, or something outside your home? Contact Verizon. http://www22.verizon.com/content/contactus/
How do I check bad power to ONT?
When I rebooted the ONT I was able to get internet connection, however, that only lasted for about three days or so. I went outside last night and checked that all connections are correct and tight.