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I have tried desperately for 35 minutes to contact someone at Verizon. I have called the 24/7 number 12 times and keep getting disconnected. I get to the prompts put in my information and then get a busy signal and the call goes down.
Could someone please call me back?
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This is mainly a community forum, so a Verizon rep won't be able to see who you are or how to contact you short of sending you an e-mail or sending you a Private Message. While at the phone prompt, once you get to the main menu, press 0 on your phone. It might ask you if you are sure you wish to go to an agent. Press 0 again to get through the prompt, and you should be sent to someone. They might have to redirect your call, but it should ensure you get a hold of someone.
If the 0 trick doesn't work, say Agent.
If it's a technical issue, we might be able to solve it here.
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