ISP issue?
Hombre1
Newbie

I have had FiOS for about a month.  About 2 weeks ago, a website I use for work quit displaying and rather I get sent to a Google search results page where it shows a cached page of the site.  This only happens when I am connected through Verizon.  When using my ATT air card for connection, the page displays fine.  I use IE 8 and Google Chrome and happens on both.  Again, this happened 2 weeks into my service.  For the first 2 weeks, I had no issue. 

0 Likes
Re: ISP issue?
Hombre1
Newbie

correction......I meant IP address issue, not ISP (long day!)

0 Likes
Re: ISP issue?
somegirl
Champion - Level 3

If you run a tracert to the site, where does it stop?

Re: ISP issue?
Anti-Phish1
Master - Level 1

Sounds like it could be a DNS issue.

Try the following:

  1. ipconfig /flushdns (especially after switching from your air card).
  2. If your PC is set to obtain DNS addresses automtically, try explicity specifying DNS servers such as:
  • Level3 - 4.2.2.2
  • OpenDNS - 208.67.222.222
  • Google DNS - 8.8.8.8
Re: ISP issue?
Hombre1
Newbie

This is what I got - I first pinged it, then ran tracert

Pinging www.glar.com [209.217.39.155] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.217.39.155:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Tracing route to www.glar.com [209.217.39.155]
over a maximum of 30 hops:

  1    <1 ms    <1 ms     1 ms  myrouter.home [192.168.1.1]
  2     8 ms     6 ms     7 ms  L100.DLLSTX-VFTTP-69.verizon-gni.net [96.226.221
.1]
  3     6 ms     7 ms     7 ms  G5-1-769.DLLSTX-LCR-07.verizon-gni.net [130.81.1
09.214]
  4    10 ms    11 ms     9 ms  so-6-2-0-0.DFW01-BB-RTR1.verizon-gni.net [130.81
.28.208]
  5     9 ms     9 ms     9 ms  0.xe-8-1-0.BR1.DFW13.ALTER.NET [152.63.2.145]
  6    11 ms     9 ms     9 ms  192.205.37.125
  7    11 ms    12 ms    11 ms  cr1.dlstx.ip.att.net [12.122.195.238]
  8    12 ms     9 ms    13 ms  cr83.dlstx.ip.att.net [12.123.18.109]
  9     9 ms     9 ms    15 ms  gar6.dlstx.ip.att.net [12.122.139.33]
 10    17 ms    17 ms    16 ms  12.88.197.138
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

0 Likes
Re: ISP issue?
Hombre1
Newbie

I couldn't determine if there was to be a space in the command, so typed it both ways - result was the same

"The requested operation requires elevation"

I am not sure I understand #2

0 Likes
Re: ISP issue?
dslr595148
Community Leader
Community Leader

 #1


@Hombre wrote:

I couldn't determine if there was to be a space in the command, so typed it both ways - result was the same

"The requested operation requires elevation"


Since I suspect you are on Windows Vista or Windows 7.

Before you type in that ipconfig command that another user on this message board told you to do, do step 1 that is addressed on http://oit.ncsu.edu/resnet/vista

That info was found with a Google Search for ipconfig vista

Not on Windows Vista or Windows 7, what are you on? If on Windows (not Mac, not an Unix or Linux based system) , go to Start -> Run. Type in winver and press enter.

#2


@Hombre wrote:

I am not sure I understand #2


If you wanted to define the DNS Servers on your computer to the one provided by OpenDNS

I point to https://store.opendns.com/setup/computer/

^^

0 Likes