08-09-2009 05:54 PM
08-09-2009 06:56 PM
08-09-2009 07:04 PM
08-09-2009 07:12 PM
I would then go to this link
type in your service tag and download the latest network card driver.
Actually, you should probably first go into control panel -> system -> device manager and see if there are any exclamations points.
The 1394 you are seeing on your system is for firewire, so I suspect the network card isn't install but going to device manager will confirm that.
08-09-2009 07:22 PM - edited 08-09-2009 07:23 PM
Well I went to Device Manager, and under Network Adapters, it didn't have any yellow exclamation marks, it just had 1394 Net Adapter underneath it. The only yellow marks I could find were under other devices.
Multimedia Audio Controller
PCI Input Device
Those were the ones with yellow marks.
Oh yea, I installed some Modem thing that was on one of the discs I got from Dell, but that can't be whats messin up FIOS right? Cause I have no idea about that stuff. It seemed like it was installing some modem for liek old 56k internet and phone lines.
Oh yea, and thanks for the link, but I can't go to it on my computer cause I can't go on the internet lol.
08-09-2009 07:31 PM
you need the driver for "ethernet controller". It doesn't appear under network adapters because the driver isn't installed and windows doesn't know what the device is.
I am assuming that since you are on this forum that you must be connected to the internet via another computer. So you could download the driver and put it on a flash drive or burn it to a cd and then bring it over to the machine that isn't working.
You could also try to search the cds you have to see if they have the ethernet driver on there somewhere.
08-09-2009 07:42 PM
08-09-2009 07:51 PM
what model dell machine do you have?
You can also try to right click on "Ethernet controller" and pick update driver. It will search the xp cd for the driver and see if it can find one. It should have found it when you did the install if it existed but I would try it again to make sure.
08-09-2009 08:10 PM
08-09-2009 08:19 PM
I went to the dell website and put in dimension 8400. They do have the driver there.
It under network and is listed as "broadcom driver". Broadcom, Intel, Marvell are three companies that make network adapters. Since Broadcom driver is listed under network on the dell webpage I would assume that your machine has a broadcom network adapter. I would install that and see what happens.