Locked out but support closed to unlock
cdb1984
Newbie

How do I unlock my account?  I tried calling the number but the recording said they are closed for the weekend. Does that mean I have no access until then????

Is there a way to see how the account was even locked?  The password is saved on all my applications so I have no idea how it could have strung together enough fails to lock it. 

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Re: Locked out but support closed to unlock
viafax999
Community Leader
Community Leader

Locked ou of which account?
Verizon.com? router? wifi? etc

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Re: Locked out but support closed to unlock
cdb1984
Newbie
Fios myverizon account, so I can't login online. Meaning I can't get into my HBOgo account or anything needed to watch my channels remotely.

Had to create community only account just to get into forums
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Re: Locked out but support closed to unlock
somegirl
Champion - Level 3

Billing is closed, but you need Tech Support, and they should be open.

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Re: Locked out but support closed to unlock
CRobGauth
Community Leader
Community Leader

Try them on twitter @verizonsupport

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