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Missing referral reward and no auto pay discount
leek1
Newbie
‎05-23-2019 07:05 PM

I purchased Fios Gigabit in early December 2018.  I went through the link for my $50 referral bonus in late January and it stated it would be mailed out.  I never received the card in the mail.

My autopay discount $10 is also missing despite being signed up for auto pay.

Thank you.

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An Accepted Solution is available for this post.
Re: Missing referral reward and no auto pay discount
kh-gary
Moderator Emeritus
‎05-23-2019 07:42 PM
Hi leek1,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.
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