Movie will not play
dougsan
Enthusiast - Level 2

Paid for Wish Upon.  Chose play.  Received message stating Silverlight was not installed.  Loaded Silverlight and rebooted my machine.  Tried again to play Wish Upon.  Received the same message re Silverlight.  Uninstalled Silverlight.  Reloaded Silverlight.  Rebooted machine.  Opened Silverlight app.  All seemed OK.  Tried to run Wish Upon and received same message - no Silverlight.  Being a fool, I repeated uninstall, install, check, try movie and received the same message.  Please refund the rental cost.  Thanks

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Re: Movie will not play
jonjones1
Legend

Cannot get a refund here.

this is a peer to peer forum.

1-800-VERIZON 

ask them to refund you.

Re: Movie will not play
smith6612
Community Leader
Community Leader

Just as a note, Silverlight only works on Internet Explorer on Windows, or Safari on Mac. Firefox and Chrome do not support NPAPI plugins like Silverlight.

Verizon does need to update their website to support HTML5 DRM extensions, which are supported in Firefox, Chrome, and Microsoft Edge.

Re: Movie will not play
dcdave1
Newbie

This is AMAZING. Microsoft officially killed Silverlight in March of 2013!!! So, in 5 years, Verizon has done nothing about it!

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