Moving Router and Battery Backup to a different room

[Reprisal]

Looking for a number to directly talk to Verizon to schedule an appointment to move and rewire equipment/boxes from the second floor to the first floor. If the number is 1-800-837-4966, how can I bypass the machine to directly talk to a representative? 

[Hubrisnxs · Accepted solution]

Hi, that's the right number, but try your best to put your number and head towards tech support.  If you bypass the machine it doesn't know where you need to go and you might get transferred sev times by agents.

If you want to bypass the machine, just stay absolutely silent for about 3 minutes, and don't give the machine any responses, and it will time out and send you to someone (billing sales, repair etc.)

ORRRRRR

do an online chat,  that tends to work easier, at the bottom of the page hit the contact us link to talk to verizon via chat

[Reprisal]

I just waited and got transferred once, thanks for the advice. It only took a min after not talking to talk to someone for this change.