I recently did a transfer from an upstairs apartment to downstairs apartment and did a self install (just hooking up the cable line basically) and now my equipment does not show up on my verizon.....I have a set top box with a DVR and a router. How can I get this to show up in case I want to make modifications? And will this affect my billing?
@theragtopguy wrote:
I recently did a transfer from an upstairs apartment to downstairs apartment and did a self install (just hooking up the cable line basically) and now my equipment does not show up on my verizon.....I have a set top box with a DVR and a router. How can I get this to show up in case I want to make modifications? And will this affect my billing?
It often takes a few "cycles" for data to percolate through the system. I noticed what you have described from time to time while initially setting up my FiOS equipment. Eventually things settled into place. I suggest you let things ride for a bit and then check back.
Also it's always a good ides to stay on top of billing issues but they too seem to eventually resolve, all else being equal.
Start a new topic or ask questions in the open forum.
