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Netflix is slow lately on FIOS

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anonFios
Bronze Contributor II
Bronze Contributor II
Posts: 131
Registered: ‎01-08-2013

Re: Netflix is slow lately on FIOS

Message 41 of 205
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Verizon really needs to do something soon instead of continuing to provide customers with terrible service.

mm1
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Silver Contributor II
Posts: 342
Registered: ‎02-11-2011

Re: Netflix is slow lately on FIOS

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What is very interesting about this verizon cogent communications fight is that neither party admits to having done anything wrong. I remember comcast had a similar battle with cogent where what ended up happening is that the fcc had to step in to see if in fact comcast was intentionally denying their customers access to certain content because of a potential financial gain that could be had for comcast. I think that comcast customers also made a ton of complaints on the fcc website about the peering issue between comcast and cogent communications where the fcc eventually forced them to settle. If you want more details about it google "comcast cogent fcc." Redbox would benefit from the verizon cogent fight in more ways than one and people need to be reminded that redbox is a company that was created by the former vice president of netflix who thought that he could come up with a better way of getting people to watch movies. His goal was to prove that his previous employer netflix was wrong in the way they were doing things and beat them at their own game in the dvd rental and movie streaming business.

IanBruce
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Posts: 1
Registered: ‎07-21-2013

Re: Netflix is slow lately on FIOS

Message 43 of 205
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I live in the Boston area and Netflix has become unwatchable, especially in prime time. This is really infuriating, especially since we recently increased our internet speed. Verizon have no clear answer when you ask about this. Very, very dissapointing service.
Namronorman
Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎07-25-2011

Re: Netflix is slow lately on FIOS

Message 44 of 205
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Wow, Netflix is actually working this evening; however, YouTube can't stream 480p or greater without constant buffering. Can't have your cake and eat it!

Namronorman
Bronze Contributor II
Bronze Contributor II
Posts: 132
Registered: ‎07-25-2011

Re: Netflix is slow lately on FIOS

Message 45 of 205
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I'm sorry, but is there no update on this? This issue continues to persist and is getting old really fast.

vgsmike
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Posts: 7
Registered: ‎08-15-2009

Re: Netflix is slow lately on FIOS

Message 46 of 205
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Arstechnica has a great new write-up about this issue.

 

http://arstechnica.com/information-technology/2013/07/why-youtube-buffers-the-secret-deals-that-make...

 

What's sad is over how little this actually costs to resolve. The equipment costs roughly $10K at the connection points, which is well within standard operating costs for a network the size of Verizon. Especially a network they have bragged about being able to go to 1 gigabit if they wanted to. Verizon is absolutely massive. This is not a big expense for them.

 

As for Verizon hosting Youtube and Netflix caching services, there's no good reason why they shouldn't. Their server farms are already massive. While they'd take on the relatively modest costs associated with colocation, it would reduce the Cogent traffic they are complaining about in the first place AND give their customers the "best" service they are paying a premium for.

 

I for one would like to be able to watch SuperHD on Netflix and HD Youtube videos without buffering issues for once, on the "fastest" network with "untouchable speed" and "proven reliability" according to the marketing materials.

MadMoai
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Posts: 4
Registered: ‎07-31-2013

Re: Netflix is slow lately on FIOS

Message 47 of 205
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I'm in RI and I just moved to Verizon from Cox about a month ago and have watched my Netflix and YouTube experience go right in the toilet.  Most of the time Netflix is just buffering and that is while running at a very low resolution - not even close to HD.  I seldom had these issues with Cox.  I hope they can resolve this soon!

KnowMad
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Posts: 1
Registered: ‎08-01-2013

Re: Netflix is slow lately on FIOS

Message 48 of 205
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I'm recently upset with Netflix performance as well.  Apparently this is due to Business side decisions by Verizon

 

Please read http://gigaom.com/2013/06/17/having-problems-with-your-netflix-you-can-blame-verizon/

 

Cut it out Verizon!

Namronorman
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Bronze Contributor II
Posts: 132
Registered: ‎07-25-2011

Re: Netflix is slow lately on FIOS

Message 49 of 205
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@KnowMad wrote:

I'm recently upset with Netflix performance as well.  Apparently this is due to Business side decisions by Verizon

 

Please read http://gigaom.com/2013/06/17/having-problems-with-your-netflix-you-can-blame-verizon/

 

Cut it out Verizon!


Correct. It all started in May and seemed to happen overnight. They also started to advertise Redbox Instant to their customers that very same month. Isn't that weird?

db909
Bronze Contributor II
Bronze Contributor II
Posts: 214
Registered: ‎08-02-2013

Re: Netflix is slow lately on FIOS

Message 50 of 205
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Yeah this is definitely a FIOS issue.  I moved this past month about 20 miles and went from Suddenlink 10/2 to FIOS 50/25.  Netflix on FIOS has been terrible since day 1.  It was better on Suddenlink 10/2 which is kind of sad.  The speed for everything else has been great on FIOS.

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