network camera
mrsteve0924
Enthusiast - Level 2

can't seem to access my network camera from outside my LAN.  it's a wireless camera, works fine from inside the LAN.  I set up port forwarding (i think correctly), just not connecting. i have no problem connecting to the router remotely however.

i had zone alarm running so i disabled that, but that didnt solve the problem.

i have run out of ideas.

any thoughts? thanks 

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1 Solution

Correct answers
Re: network camera
sanan77
Enthusiast - Level 3

There is Built in configuration on the Actiontech router for Webcam

-->Click on firewall Settings
-->port forwarding
-->Click "Add"
-->Under the "Add Port Forwarding Rule"
-->Protocol Drop box change the "Specify Protocol" to "Show All"
-->You will then have to scroll toward the bottom of the list to find Webcam
 
  Example
  Webcam(TrueTech) TCP Any -> 2047 

  Specify the ip address on the top right hand side and apply

Home this works..

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Re: network camera
CharlesH
Specialist - Level 1
It simply sounds like the port forwarding is not done correctly. Double check all the ports again, if even run a port scanner to double check you have it opened. (Just google port scanner)
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Re: network camera
mrsteve0924
Enthusiast - Level 2

thanks, i didnt know about port scanners. well i ran one and the proper ports are open, but still cant connect.   they are showing open for the IP address for my camera. i assumed it would show open for the ip address for the router.

one other thing i noticed, on the router's main page it does not list my camera in the My Network section. not sure if that is a problem or not. i know the camera is connected to the network because i can still connect to it from within the LAN.

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Re: network camera
mrsteve0924
Enthusiast - Level 2

you know i never had a problem with this when i was using my dlink di-624.  i am beginning to think it is the router.

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Re: network camera
sanan77
Enthusiast - Level 3

There is Built in configuration on the Actiontech router for Webcam

-->Click on firewall Settings
-->port forwarding
-->Click "Add"
-->Under the "Add Port Forwarding Rule"
-->Protocol Drop box change the "Specify Protocol" to "Show All"
-->You will then have to scroll toward the bottom of the list to find Webcam
 
  Example
  Webcam(TrueTech) TCP Any -> 2047 

  Specify the ip address on the top right hand side and apply

Home this works..

Re: network camera
mrsteve0924
Enthusiast - Level 2

you know i didnt realize the "show all" for protocol would show all those options. that's a nice feature.

i fooled around with it and what i realized is that i had my port forwarding rule set up incorreclty. i had specified the source port to be the same as the destination port instead of selecting ANY.  

i set it up like that originally because i remember on my old dlink router you had to specify a from and a to port. i assumed this router worked the same.

thanks for pointing me in the right direction!