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Just had FIOS internet installed, and began hearing that dreaded beeping. After hours of investigation, I learned that, without a battery installed, the unit will beep. The technician did not install a battery. Verizon customer service says, since I do not have phone service, I do not need a battery. While this is technically true, I DON'T WANT TO HEAR CONSTANT BEEPING.
I am finding that my solutions are (a) buy a (completely useless) battery and install it; (b) push the silence alarm button every day; or (c) cancel FIOS and get a cable modem.
I am thankful that I was smart enougn to NOT sign a contract, so when I cancel Verizon there will be no early termination fees.
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@tomgrugle wrote:Just had FIOS internet installed, and began hearing that dreaded beeping. After hours of investigation, I learned that, without a battery installed, the unit will beep. The technician did not install a battery. Verizon customer service says, since I do not have phone service, I do not need a battery. While this is technically true, I DON'T WANT TO HEAR CONSTANT BEEPING.
I am finding that my solutions are (a) buy a (completely useless) battery and install it; (b) push the silence alarm button every day; or (c) cancel FIOS and get a cable modem.
I am thankful that I was smart enougn to NOT sign a contract, so when I cancel Verizon there will be no early termination fees.
Newer ONT's should not beep if a battery is not connected. Only the light on the ont should be lit. Check the battery terminals inside and make sure they aren't connected to anything.
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The newer battery back up units do not beep. Did you have the equipment already present when you moved in? If so call Verizon and tell them you need a new BBU installed.