One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
baseball2k27
Newbie

As stated in the title, my computer is receiving 9/9 Up/Down speeds while every other computer receives 80/35 speeds. I have tried a new router and connecting my computer directly to the router but it is not working. I have even tried the optimizer, anyone have any help at all or anything for me to do to get information that may help?

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Re: One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
gs0b
Community Leader
Community Leader

What kind of computer?

What operating system?

How are you measuring internet speeds on all computers?

How is the computer computer connected to the router?

How are the other computers connected to the router?

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Re: One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
beetlejuice2
Specialist - Level 1

It's possible the issue on that one computer is the network card or adapter itself. If the rest are getting good speeds I highly doubt it has anything to do with the fios end.
 

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Re: One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
baseball2k27
Newbie

What kind of computer? Windows 7 Asus Laptop

What operating system? Windows 7

How are you measuring internet speeds on all computers? speedtest.net + verizon speed test

How is the computer computer connected to the router? wired, through a switch 

How are the other computers connected to the router? Wired through a switch + directly.

I dont think it's fios but something on my computer limiting the connection, came here after verizon tech support + another tech support not helping hoping someone would have answers that could help troubleshoot to see around what's wrong.

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Re: One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
Anti-Phish1
Master - Level 1

What speed is that computer negotiating with the router?

It sounds like it's negotiating a 10 Mbps connection between the computer and the router.

Check the lights on the router port and make sure it's indicating a 100Mbps or 1Gbps connection.

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Re: One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
CaptainSTX
Contributor - Level 3

If you have tried different  Cat5 cables and various ports on the switch and the results is still slow  speeds then your need to look at your  PC's Ethernet adapter.

First use a flashlight and inspect the Ethernet jack on the computer and be sure none of the pins are bent or misalligned.  If they are use a tooth pick and try to correct the problem.  If the pins are dirty  or corroded you can try to clean them using the eraser on the end of a pencil

Then check to see if there might be a new driver for your adapter.   Also compare the settings on the adapter match up with the settings on the adapter for the computer that is working well.

Finally using Windows  uninstall the adapter and  then restart the PC and let Windows discover the new hardware and reinstall the adapter.

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Re: One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
baseball2k27
Newbie

It's in a 10/100 jack. I will go look right now for a better jack for it.

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Re: One computer in the house (mine) is receiving lowered internet speeds compared to the rest.
baseball2k27
Newbie

 I tried reinstalling drivers too and neither seemed to fix it.

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