One website has been suddenly slow for weeks?
JT1991
Newbie

One website has been very slow for me for about 2-3 weeks now. Sometimes it'd not load the page for a minute or two while other times it would load halfway and I'd have to either wait or refresh. No one else on this site is having problems and every other site is fine for me. 

Does anyone know what gives? I have FiOS.

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Re: One website has been suddenly slow for weeks?
tns2
Community Leader
Community Leader

Too many variables when you talk about ONE website.  Could be the WEBSITE;s problem.  THe company the Website uses to support its website.  The network it is on.  Some connections somewhere before it gets to a "Verizon" .  A peering dispute between Verizon and whatever network is connected to Verizon (read articles about Peering especially as regards Netflix).  Verizon own network (rarer but does happen).

Start with a tracert to see if there is any hint of a network problem somewhere.

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Re: One website has been suddenly slow for weeks?
JT1991
Newbie

 Ah thank you! Sorry, not too good at this haha. I did a traceroute and it came up with this:

 1  wireless_broadband_router (192.168.1.1)  0.684 ms  0.494 ms  0.438 ms

 2  l100.nycmny-vfttp-114.verizon-gni.net (98.113.34.1)  7.660 ms  7.112 ms  7.489 ms

 3  g0-10-3-2.nycmny-lcr-21.verizon-gni.net (130.81.105.234)  10.588 ms  8.919 ms  10.449 ms

 4  * * *

 5  * * *

 6  204.255.168.114 (204.255.168.114)  9.493 ms  12.163 ms  10.378 ms

 7  be2061.ccr22.jfk02.atlas.cogentco.com (154.54.3.69)  9.603 ms  11.981 ms  13.084 ms

 8  be2115.ccr42.ord01.atlas.cogentco.com (154.54.6.190)  29.485 ms  29.917 ms  29.770 ms

 9  be2157.ccr22.mci01.atlas.cogentco.com (154.54.6.117)  50.294 ms  49.676 ms  50.210 ms

10  be2130.ccr22.den01.atlas.cogentco.com (154.54.26.121)  62.034 ms  62.423 ms  61.920 ms

11  be2127.ccr21.slc01.atlas.cogentco.com (154.54.25.70)  75.236 ms  74.899 ms  74.992 ms

12  38.104.174.198 (38.104.174.198)  82.071 ms  77.359 ms  77.341 ms

13  rtr-a.unifiedlayer.com (199.58.199.114)  79.599 ms  77.364 ms  89.873 ms

14  just21.justhost.com (173.254.28.21)  77.930 ms  76.652 ms  77.828 ms

 

The three asterisks for lines 4 and 5 worry me. Is there anything that can be done here? 

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Re: One website has been suddenly slow for weeks?
eljefe2
Master - Level 1

The asterisks simply mean that those servers don't reply to ping requests.

Is justhost.com the website that you're having the problem with?  If so, I have no problem connecting to it with IE 11 or Firefox 30.

You might try temporarily (and briefly) disabling any anti-virus program you're running.   If that makes no difference, you might try getting your Verizon router get a new WAN IP address.

The easiest and surest way to get an new WAN IP address is to power down your router overnight and then power it back up in in the morning.

That may (or, of course, maybe not) fix the problem.

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