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Im in Bridgewater NJ and my internet has been painfully slow the last few days. I did a speed check and here is what I have:
Download Speed: 1279 kbps (159.9 KB/sec transfer rate)
Upload Speed: 13864 kbps (1733 KB/sec transfer rate)
My package is 25/25. Im on hold w/ support now.
Anyone seeing the same?
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Same here in Princeton.
10.14 download
6.67 upload
On 25/25 plan.
Noticed with YouTube videos taking forever to load, and some not loading at all.
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There is clearly some router or node being overwhelmed at night in the NJ area, I'm going to call tonight and I suggest you do as well.
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I am having the same issue I have the 35/35 plan they have actually decided to send someone out to my home to check the ONT it is for sure something on Verizon end. I am curious about a refund or credit to my account based on the fact that I am not getting what I have been paying for.
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you can get automatic out of service credit if that tech closes his trouble as a Verizon issue, and not your equipment.
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Also two points. If it's wireless and you're getting bad speeds, then you should be changing your wireless channels
If it is not wireless then make sure you do the following.
1. Make sure you are hardwired
2. Make sure you re-runs the Verizon Optimizer
3. Make sure you are testing at http://speedtest.verizon.net
If if you are wireless, make sure you re-run the optimizer
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Must have fixed te issue in North Jersey, for a week now been getting 30 Down 25 Up all day and night wired,and about 25 down 16 up wireless,could not be happier.
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I live in Ocean Twp, central NJ, and have been experiencing slow download speeds for a week.
I have rebooted the router and ONT, tested from three different PCs, and am getting the same results.
Verizon is sending me a new router, but I don't think that will help.
I have 15/5 service and am experiencing 300 to 500Kbps download and 5 Mbps upload, when testing to the FIOS NJ speed test server.
Now here is where it gets interesting, when I test to NY City based speed test servers from other speed test providers, as well as speed test servers located nearby, but not in the NY City area.
Speedtest server Download Upload
Provider & Location
Fios to NJ server 324 Kbps 5 Mbps
Fios to NY server 422 Kbps 5 Mbps
Fios to PA server 5.5 Mbps 3 Mbps
Fios to DC server 5.5 Mbps 3 Mbps
http://my.verizon.com/micro/speedtest/broadband/#
Perhaps Verizon needs to take a look at its backbone network in NJ and NY area?
"Faster" to sites outside of NY / NJ doesn't do me any good, as most sites will route you through the NY area.
I also tested via other services, and got consistent results, ie, slow to NJ /NY and "fast" to other locations.
Speedtest server Download Upload
Provider & Location
Speakeasy.net to NY City 2 Mbps 6 Mbps
Speedtest.net to Sayreville, NJ 3 Mbps 6 Mbps
Speakeasy.net to Washington DC 11 Mbps 6 Mbps
Speakeasy.net to Atlanta 20 Mbps 6 Mbps