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Possible virus?

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JoeVP
Contributor
Contributor
Posts: 1
Registered: ‎05-05-2009

Possible virus?

Message 1 of 2
(4,195 Views)

I'd appreciate any help.

 

A window pops up with any app.  that says,"DLL:\windows\system32\winspool.drv is not a valid image.  Please check this against your installation diskette"

 

I can't get my icons or get a browser.  can anybody help?  Joe

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Techman28
Gold Contributor IV
Gold Contributor IV
Posts: 1,340
Registered: ‎10-13-2008

Re: Possible virus?

Message 2 of 2
(4,160 Views)

To resolve this problem, follow these steps:

  1. Click Start, click Run, type %Windir%\system32, and then click OK.

    Note %Windir% represents the path of the Windows system folder. Typically, C:\Windows is the path of the Windows system folder.
  2. Right-click the Winspool.drv file, and then click Rename.
  3. Type winspool.drv.old, and then press ENTER.
  4. Restart the computer
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