Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu

problem connecting Verizon router M1424WR to desktop Mac

Posts: 1
Registered: ‎12-25-2013

problem connecting Verizon router M1424WR to desktop Mac

Message 1 of 2
I recently opted to purchase the $99 router that Verizon has been advertising but have been unsuccessful in establishing a connection. None of the LAN ethernet lights turn on when the ethernet cable is appropriately attached. I spent a good 90 minutes on the phone yesterday with a most conscientious Verizon support person, but we ultimately could not solve the problem. My son's Mac laptop, when connected to this router by ethernet cable, works just fine. The Verizon support person suspected that there is something related to the DHCP lease on the desktop Mac that is not resolved with the automatic setting. She also advised me that they are not trained on Mac, so there might not be any further resolution they could offer. I would be grateful for any insight out there!!
Gold Contributor II
Gold Contributor II
Posts: 991
Registered: ‎11-06-2012

Re: problem connecting Verizon router M1424WR to desktop Mac

Message 2 of 2

I'm not familiar with MACs but the following link may help.

How-To Videos
The following videos were produced by users like you!
Videos are subject to the Verizon Fios Community Terms of Service and User Guidelines and contains content that is not created by Verizon.
Have a spare Fios-G1100?Learn how to bridge it into your network
Get Started


Browse Categories

Verizon Troubleshooters
Unable to find your answer here? Try searching Verizon Troubleshooters for more options.
Modal Dialogue Title