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Problem with Verizon's Technical Support

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chaering
Contributor
Contributor
Posts: 2
Registered: ‎08-26-2013

Problem with Verizon's Technical Support

Message 1 of 2
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I chatted with Verizon tech support today because my iOS devices won't connect with the 50/50 speed I pay for. Jose was so incompetent, he couldn't even read what I wrote. He made me write it 2 or three times. Then would not help me. Verizon, if you are reading this, your techs need better training.
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ocean25
Silver Contributor II
Silver Contributor II
Posts: 279
Registered: ‎08-07-2010

Re: Problem with Verizon's Technical Support

Message 2 of 2
(797 Views)

@chaering wrote:
I chatted with Verizon tech support today because my iOS devices won't connect with the 50/50 speed I pay for. Jose was so incompetent, he couldn't even read what I wrote. He made me write it 2 or three times. Then would not help me. Verizon, if you are reading this, your techs need better training.

   This is a members-helping-members board. If you have a FiOS store near you, try stopping in

   as our Verizon FiOS (not wireless) store has been most helpful for such issues as yours.

   Good luck!

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