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Quantum Not Delivering

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VZ2013
Contributor
Contributor
Posts: 2
Registered: ‎03-07-2013

Quantum Not Delivering

Message 1 of 5
(801 Views)

I ordered Quantum three days ago.  My Verizon site says the order is complete.  And yet my upload and download speeds have not changed.  I tried an Online Chat, but the wait is over 40 minutes to talk to a technical person.  Any ideas?

4 REPLIES 4
Hubrisnxs
Platinum Contributor III
Platinum Contributor III
Posts: 5,881
Registered: ‎07-22-2009

Re: Quantum Not Delivering

Message 2 of 5
(767 Views)

are you testing while wired or wireless?

 

What router revision do you have (look at the service tag, it will say REV E, F, I etc...) 

 

are you testing at http://speedtest.verizon.net/fios300

nynestor
Copper Contributor
Copper Contributor
Posts: 6
Registered: ‎03-03-2013

Re: Quantum Not Delivering

Message 3 of 5
(761 Views)

I'm getting nealry over 50 down and 35 up on most speed tests. Did you test here?

http://www.speakeasy.net/speedtest

KO71
Contributor
Contributor
Posts: 1
Registered: ‎12-24-2013

Re: Quantum Not Delivering

Message 4 of 5
(619 Views)

I upgraded to Quantum 50/25 and have not noticed any improvment in the wireless connectivity.

Any one else struggling to understand the value of the upgrade?

Smith6612
Platinum Contributor III Platinum Contributor III
Platinum Contributor III
Posts: 7,635
Registered: ‎12-15-2010

Re: Quantum Not Delivering

Message 5 of 5
(604 Views)

@KO71 wrote:

I upgraded to Quantum 50/25 and have not noticed any improvment in the wireless connectivity.

Any one else struggling to understand the value of the upgrade?


The value comes for those who need or want the extra speed, and have capable equipment to make use fo the extra speed. Wireless is the most common bottleneck and source of trouble (assuming all else is equal), so as you go up the ladder in speed, the closer bound you are to needing to use a wired connection, or a complex wireless setup (for example, 500Mbps Wirelessly needs either Wireless AC or a setup allowing a computer to associate to an access point twice on two different bands).

 

It's no different than the struggle between having 40 channels and 80 channels on a TV. Sure the bill goes up as you add more channels, but if your television set cannot tune to all 80 of those channels but your provider is supplying it, is the upgrade valuable?

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