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I've been experiencing random very high pings. My down and up would be 2/0.75. If you also have the same issue and have tried everything I might have a solution.
Some games (the notorious one is League of Legends) require you install Pando Media Booster. I uninstalled it and my internet has been stable. It won't mess with your games. It's used to make them download faster. Pando seems to hog a lot of brandwith. It might not work for everyone since when I got a new computer it's the first time I had an issue with it; my old computer had it as well.
It's just a program that you can uninstall in the program list. Hope this helps anyone since it's been a pain for 2+ weeks for me.
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Are you still experiencing issues with high ping and packet losses for online gaming, especially for the game League of Legends? Just want to know if anyone else is having issues in California.